Privacy Policy
1. Introduction
Welcome to Swiss Ministry (“we,” “our,” or “us”). We value your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, explore our Christian faith-based content, listen to music, view or purchase merchandise, share a testimony, contact us, or support our ministry.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will seek that consent separately.
2. Information We May Collect
Depending on how you use our website, we may collect the following categories of information:
Personal information: Your name, email address, telephone number, mailing address, or other details you voluntarily provide through contact forms, correspondence, testimonials, or other submissions.
Transaction information: If you purchase merchandise or make a donation or other contribution through the website, relevant transaction details may be collected. Payment card and banking information may be handled directly by the applicable payment service provider.
Testimonials and submitted content: If you submit a testimony, story, photograph, video, prayer request, or other material, we may collect the information contained in your submission.
Technical information: Our website or service providers may collect information such as your IP address, browser type, device information, pages visited, and approximate usage data.
Cookie and usage information: Cookies and similar technologies may be used to support website functionality, understand visitor activity, and improve the user experience, depending on the technologies enabled on our website.
We do not intentionally request personal information that is unnecessary for the purpose for which it is provided.
3. How We Use Your Information
We may use the information we collect to:
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Operate, maintain, and improve our website.
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Respond to questions, enquiries, feedback, and requests.
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Provide access to Christian teachings, articles, music, videos, and other ministry content.
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Process merchandise orders, donations, or contributions where these services are available.
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Review and publish testimonials or other content when appropriate permission has been obtained.
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Communicate important updates about your enquiries, transactions, or ministry activities.
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Monitor website performance, troubleshoot technical issues, and prevent misuse.
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Comply with applicable legal obligations and protect our rights and the safety of others.
We will not use your personal information for purposes that are incompatible with the purposes described in this policy without providing any notice or obtaining any consent required by law.
4. Testimonials, Stories, and Public Submissions
Swiss Ministry may provide opportunities for visitors to share testimonies, personal stories, faith experiences, photographs, videos, or other content.
Please consider carefully what you choose to share. If you submit content for public display, we may publish the material and any name, photograph, or other identifying details you have authorised us to include.
We will seek appropriate permission before publishing identifiable personal submissions. Please do not include another person's private information without their permission.
You may contact us to request the removal of a published submission. We will review such requests and take appropriate action, subject to applicable legal obligations and any legitimate reasons for retaining the content.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Support essential website functions.
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Remember preferences where supported.
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Understand website traffic and usage.
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Improve performance and visitor experience.
You may be able to manage cookies through your browser settings or through a cookie preference tool if one is provided on our website. Disabling certain cookies may affect website functionality.
Where required by law, non-essential cookies or tracking technologies will be used only after the necessary consent has been obtained.
6. Donations, Payments, and Merchandise
If our website offers donations, contributions, merchandise purchases, or other payment-related services, certain information may be required to complete the transaction.
Payments may be processed by third-party payment providers. Their own privacy policies and terms may apply to the information they collect and process.
Swiss Ministry does not claim to store or process payment card details directly unless this is actually part of our payment arrangements. Please review the applicable payment provider's privacy information before completing a transaction.
7. When We Share Information
We do not sell personal information as a routine part of operating this website.
We may share information in limited circumstances, including:
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Service providers: With providers that help operate the website, host content, process payments, deliver merchandise, or provide technical support.
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Publishing with permission: When you authorise us to publish a testimony, story, photograph, or other submission.
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Legal obligations: When disclosure is required by applicable law, a valid legal process, or a competent authority.
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Protection and security: When reasonably necessary to protect our website, users, ministry, or legal rights.
Service providers may process information on our behalf in accordance with their roles and applicable legal requirements. Any additional sharing or use will be handled in accordance with applicable law.
8. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, video services, music platforms, payment providers, or other third-party services.
These services operate independently and may collect information under their own privacy policies. Swiss Ministry does not control the privacy practices of external websites and is not responsible for their content or policies.
We encourage you to review the relevant third-party privacy policy before sharing personal information or completing a transaction on an external service.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including responding to enquiries, maintaining authorised published content, completing transactions, resolving disputes, and meeting legal or accounting obligations.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it appropriately, subject to applicable law.
10. Data Security
We take reasonable steps to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, online transmission, or electronic storage method can be guaranteed to be completely secure. We therefore cannot promise absolute security of information transmitted to or stored by our website.
11. Children's Privacy
Swiss Ministry aims to provide faith-based content in a responsible manner. Unless a specific service is expressly designed for children and has appropriate safeguards, our website is not intended to collect personal information directly from children without the required parental or guardian involvement.